Enterprise Call Analytics Platforms: A Marketer’s Guide

Enterprise Call Analytics Platforms: A Marketer’s Guide

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MarTech's latest publication of the "Enterprise Call Analytics Platforms: A Marketer’s Guide" examines the market for call analytics platforms and the considerations involved in implementation. The 44-page report reviews the growing market for call analytics platforms, plus the latest trends, opportunities and challenges.

In this report you will learn: 

  • Who the leading players are in enterprise call analytics platforms.
  • What you should look for in a call analytics solution.
  • What trends are driving the adoption of call analytics platforms.
  • About the capabilities enterprise call analytics platforms provide.

Also included in the report are profiles of 10 leading enterprise call analytics vendors, pricing information, capabilities comparisons and recommended steps for evaluating and purchasing.

To prepare this report, Third Door Media conducted numerous in-depth interviews with leading vendors and industry experts between September and November of 2022. These, in addition to third-party research, form the basis for this report.

Who should read this report:

  • Internet marketers and agencies doing their due diligence in selecting a call analytics platform for large and enterprise level organizations.
  • Analysts and vendors looking for current intelligence about this dynamic marketplace.
  • Anyone who needs to be up to speed on the key players and major trends in the market for call analytics software.



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This research report is sponsored by Invoca and CallRail

Editorial Advisor:
Kim Davis, Editorial Director, MarTech, Third Door Media

Editor:
Pamela Parker, Research Director, Content Studio, Third Door Media

Research/Writer:
Karen Burka, Senior Research Consultant, Third Door Media


Also included in the report are profiles of 10 leading enterprise call analytics vendors, pricing information, capabilities comparisons and recommended steps for evaluating and purchasing.

Vendors profiled in this report:  
  • CallRail
  • CallTrackingMetrics
  • Convirza
  • Infinity
  • Invoca
  • Iovox
  • Marchex
  • Nimbata
  • Ringba
  • WhatConverts