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Enterprise Call Analytics Platforms: A Marketer’s Guide

Enterprise Call Analytics Platforms: A Marketer’s Guide

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MarTech Today's latest publication of the "Enterprise Call Analytics Platforms: A Marketer’s Guide" examines the market for call analytics platforms and the considerations involved in implemention. The 43-page report reviews the growing market for call analytics platforms, plus the latest trends, opportunities and challenges.

In this report you will learn: 

  • Who the leading players are in enterprise enterprise call analytics platforms
  • What you should look for in a call analytics solution 
  • What trends are driving the adoption of call analytics platforms
  • About the capabilities enterprise call analytics platforms provide

Also included in the report are profiles of 12 leading enterprise call analytics vendors, pricing charts, capabilities comparisons and recommended steps for evaluating and purchasing.

Who should read this report:

  • Internet marketers and agencies doing their due diligence in selecting a call analytics platform for large and enterprise level organizations
  • Analysts and vendors looking for current intelligence about this dynamic marketplace
  • Anyone who needs to be up to speed on the key players and major trends in the market for call analytics software



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This research report is sponsored by CallRail and Invoca

Editorial Advisor:
Michael Boland, Chief Analyst and Vice President, BIA/Kelsey
Writers:
Karen Burka, Senior Research Consultant, Third Door Media
Emily Fraser Voigt, Freelance Business Writer
Editor:
Claire Schoen, Director, Marketing Services Content, Third Door Media
 
This report was prepared by conducting numerous in-depth interviews with leading vendors, industry experts and independent research. Interviews took place in March 2017.

Vendors profiled in this report:  
  • AddSource
  • Callcap
  • CallRail
  • CallSource
  • CallTrackingMetrics
  • Convirza
  • DialogTech
  • Infinity
  • Invoca
  • Marchex
  • ResponseTap Limited
  • Telmetrics